Monday, February 4, 2013

Open Communication Amongst Peers

The answer to most of the ills of bureaucracy is Open Communication Amongst Peers.

If we assume, reasonable in my opinion, that Capitalism is the default state of economies in the Modern Era the we must also assume that taking care of things that the capitalists can't make money out of is always going to be overseen by bureaucracies. There is no point in lamenting this; it is inevitable.  Advocates of small government need to pull their heads out of the sand or whatever other dark places they put them and realise that this is not the result of devilish conspiracies but simply what must happen when the pursuit of individual and corporate profit is held to be the reason for our existence.

Bureaucratic method however is fraught with difficulties. It can be very frustrating and sometimes quite mind-numbing either to deal with a bureaucratic agency or to work within it. I have described some aspects of the reasons for this in previous posts. Here I wish to point out that upwards of twenty six years experience in one particular agency assures me that the best way to improve the effectiveness and efficiency of bureaucratic organisations is to allow and encourage real internal communication.

In particular I advocate Open Communication Amongst Peers [= OCAP] as a fundamental requisite of any large organisation if it is to survive and achieve good and useful outcomes without destroying people in the process. 

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